My AC lines were freezing, called and got a same day appt. Frank and Jay showed up in the window of arrival and hooked up a gauge to test the refrigerant levels, I was 3 lbs short on a 9lb system. They added the needed refrigerant and saved me money by not charging for all three lbs or the diagnostic fee (had mentioned all of the issues and what I had done to ensure it wasn't just a simple diy fix like cleaning the outside unit, which I did). What would have cost me well over $700 at Logan A/C & Heat Services (mind you that they were the only ones who would price the refrigerant out over the phone besides Metro), with Metro, it was a little under $500 but Frank and Jay were so kind as to bring the price under $300 without me trying to haggle.I cannot say enough nice things about a company that in this day and age, is knowledgeable to get the job done and while at a more than fair price.Great customer serviceOn-time and localNo one was even close to the price.Thank you to Metro and your entire staff, will be only calling Metro Comfort Systems for my HVAC needs
Elizabeth B
2 weeks ago
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This locally owned company provides excellent service! Please give them an opportunity to provide a quote, as they offer very competitive pricing, and they are very responsive and helpful. We have switched to Metro Comfort Systems for all our HVAC needs.
Gokulakrishnan Balasubramaniam
3 months ago
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its really so hard for people who work in Metro comfort to clarify ur questions ? simple answer you get is "GOOGLE IT" thanks for such an awesome customer service !!
Kathy Riebel
5 months ago
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TOP NOTCH! My heat was going on and off the day before Thanksgiving in the afternoon, I called Metro, got Jim on the phone, he was the last one in the office before the holiday and he said he could meet me at my condo in 30 minutes! He assessed the problem, fixed it, AND gave me a new customer discount too! I will be signing up for their yearly maintenance program, I trust these guys!
Adam Johnson
6 months ago
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The best HVAC company I’ve worked with. Helpful, honest, and local folks you can trust. We need more businesses like Metro.